Cyberlaw and the Global Economy 2004 > Priorities in the anti-spam effort |
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Rotisserie Question
You have been hired as the government affairs officer for a large technology corporation. Your CEO, bothered by the state of her in-box but also concerned about several business lines, asks you to focus on the spam problem. Your business lines include being one of the largest e-mail service providers in the world; you also develop information technology security software and provide hosted solutions to thousands of clients; and the reach of your operations is global in scope, now touching markets in each inhabited continent on the planet. Your CEO has ambitions for your company to be an online marketing powerhouse and to enter the increasingly saturated online search/advertising market. Please send to her a memo regarding the most promising solution or solutions to the spam problem and the role that your company might play in bringing about such solution(s). (Citations to the readings for this Thursday's class, at <http://cyber.law.harvard.edu/globaleconomy/syllabus.html#3>, would be helpful but not necessary.) The CEO emphasizes that brevity and timeliness of the memo are priorities; lots of background information on the problem and extraordinary technical detail are not called for here. There are more questions (1): Expand All
Round 1 Poll: The key to solving the spam problem is:
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First, we must dismiss any discussion in our company about pursuing our goal of becoming an online marketing powerhouse though our own use of spam. Though it is an extremely More...
The “Carrot and Stick” memo’s advices are generally practical, though they can be augmented and refined to better serve your company’s needs.
I agree with the memo’s author that consumers More...
The company should approach the problem of spam as an opportunity.
First, we should capitalize on our technology security expertise and resources by developing a user-friendly email system that permits More...
I will take each of the major recommendations in turn:
1. I think the development of a user-friendly email system permitting users to easily screen for spam is a little More...
Enable technologies such as sender ID and Domain Keys to allow digital identification of sender and to prevent unauthorized re-routing of information to prevent self identification. Similar legislations that enact More...
The proposed recommendations are excellent but too vague. They lack specific mechanisms for implementing the admirable aims enumerated in the recommendation. As for technology, who should bear the cost of More...
I cannot quite recall when the last time it happened when Congress directly dictated the direction of a technology or required incorporation of a specific type of technology into commercial More...
To: CEO
Re: Solutions to Spam and the Role of Our Company
As you mentioned, spam not only bothers us as individuals but it also hinders our business lines. After More...
This is a cogent and well-argued call to action, and I don't want my expression of a few quibbles to detract from my overall endorsement of the proposal. There is More...
One customarily prefaces any discussion of the spam problem by lamenting the lack of easy answers, as if this differentiated spam from any other nontrivial issue. I will bow to More...
The memo you gave me for review correctly notes that spam is better fought with a combination of technological, political, and law enforcement measures. I will briefly address the recommendations More...
Richard Stallman said free software is free, as in speech, not as in beer. For users, merchants, and providers; the Internet has offered low costs and free expression but spam More...
Your government relations executive has provided you with some very good advice, and I support the recommendations in general. After reviewing the executive’s proposals, I offer a couple of additions More...
The problem of spam continues unabated: spam constitutes 65% of all email traffic on our network, in line with recent global trends. Resolving this issue presents an unremitting challenge for More...
The memo's advice is well-reasoned and it advocates several strategies that are likely to be successful, e.g. sender authentication, computing power penalties for spammers, and consumer education. However, keep in More...
As a corporation concerned with maintaining customer satisfaction with out core email service business, but also wary of overzealous governmental efforts to curb unsolicited onlien marketing efforts, we need to More...
Efforts to control spam have to be a combination of two approaches: (i) internal measures taken by the company over its online services (mainly technical); and (ii) external measures reaching More...
Dear CEO,
May I propose the solutions to the spam problem as follows.
(1) Spammers can forge legitimate addresses and conceal their tracks, therefore, we have to be able to More...
Dear CEO,
The spam strategy memo submitted by your lobbyist lays a strong foundation for containing spam with technical solutions, adhering to emerging legal requirements, and to some extent, capturing More...
Any effective anti-spam solution will comprise of multiple parts: technological mandates, legislation that provides protection and penalties, industry agreement, and the recognition of a global jurisdiction for the spam problem. More...
For the most part, I agree with the author's analysis of the spam problem. Spam can not be effectively controlled without a multi-tiered approach involving both legal and technological strategies; More...
The spam problem is not as simple as turning on an email spam filter or deleting suspicious emails. Spam is a global problem, and it is moving into the new More...
I agree with this response to combating the spam problem. Technical solutions standing alone will be insufficient to combat this problem – spammers are increasingly developing techniques to avoid filters, More...
Currently there is no perfect solution to eradicate spam. There are, however, several steps that our company can take to combat it. The steps that follow should be implemented together More...
Many of these suggestions would be helpful to implement in the ongoing battle against excessive spamming. For example, filtering and a customer-feedback form are desirable tools to show our clients More...
MEMO
To : CEO
From : Government Affairs Officer
Re : Company’s Anti-Spam Plan
Date : September 23, 2004
Dear Ms. Johnson:
In response to your request concerning the policies More...
I agree with the recommendations of Ms. Edna Falla on the immediate steps that need to be taken to ensure that we are in compliance with Can-Spam Act. It is More...
As one of the largest e-mail service providers in the world we have a lot of influence in the marketplace and should use it wisely. I would suggest a multi-pronged More...
To: CEO
From: Outside Counsel
Re: Priorities in the anti-spam effort – response to memo
The memorandum summarizing a possible approach to dealing with SPAM as
one of the largest More...
MEMORANDUM
To: CEO, Large Technology Corporation
From: Government Affairs Officer
Date: September 23, 2004
RE: War on SPAM
As you know, we are one of the largest email service providers More...
To: CEO
Re: War on SPAM memorandum
Mr. CEO,
The lobbyist has the right idea. Solutions to SPAM originate in a collaborative effort between ISPs and the government. However, I More...
Unsolicited commercial electronic messages are generally considered to be beyond the reach of government regulation because of the borderless character of Internet and its free access from any part of More...
The attached memo contains a number of good suggestions for combating the problem of spam. Filters, blacklists, and authentication systems all can help to minimize the detrimental effect of spam More...
To combat the growing menace of spam, our company should employ a multifaceted strategy utilizing the following tactics: filtering, authentication, user education, information sharing, and government lobbying.
The easiest solution More...
To: CEO, Technology, Inc.
From: Parishi Sanjanwala, Government Affairs Officer, Technology, Inc.
Re: Technology Inc.’s role in solving the ‘Spam Problem’
Date: September 23, 2004
Recognizing the dominant role of More...
To: CEO, Technology Inc.
From: Chief Counsel, KW LLC.
Re: Response to “Memorandum for Addressing the Spam problem” dated September 23, 2004
I contend that a market-based approach as outlined More...
To the CEO:
You have asked me to deal with the pervasive problem that unsolicited commercial email or "spam" may have to our business and our customers. You have also More...
The memo clearly articulated how spamming is detrimental to our business in two main ways (a) our service capability and levels deteriorating due to pressures on system resources, and (b) More...
Technical Solutions
There are three different stages in the e-mail system where measures to curb spam could be implemented: at the source, at the destination, and at the end user More...
To: CEO
RE: Comments on the memo titled “Practical and Legislative Techniques to Combat Spam”
Having reviewed the given memo on the spam issue, I have my comments as follows. More...